Understanding New Technology

Even a relatively small business can have a high volume of phone calls coming in on a daily basis. As a result, these businesses may need to invest in a PBX system that will be able to route the calls that are coming into the business to the correct employee. While these are common systems for businesses of any size to have, it is common for small business owners to have a fairly misguided understanding about these systems.

Myth: A Commercial Phone System Will Need Space-Consuming Routers And Switches

Small businesses will often be extremely limited in the amount of space that they have available. As a result, it is an understandable concern for a small business to want to avoid dedicating too much space to technical equipment. To this end, it is possible to use a cloud PBX system in order to provide your business with these capabilities without the need to dedicate large amounts of space to the equipment. Generally, these systems will be able to provide the same functionalities while only needing an internet connection to work.

Myth: PBX Systems Can Work With Any Type Of Phone

When you are evaluating PBX systems to use with your business, you will need to make sure that you are using phone systems that are compatible with the particular PBX service that you are using. If you already have your phones, you will want to be sure to check with the service to ensure that it will be compatible with your current phone systems. For those that will be buying new phones for their business, it may be advisable to review the various PBX systems so that you can choose a phone system that will work with services you are considering signing up to use.

Myth: The Quality Of The Call Over A Cloud-Based PBX System Will Be Severely Reduced

Businesses will need to ensure that their employees have phone systems that can provide clear calls. Otherwise, clients and customers may develop a negative impression of the business or be at a greater risk of miscommunication. As long as your business has a suitable high-speed internet connection, the call quality when using these services will be exceptionally clear. In fact, some businesses can find that their call quality may be higher than what they may be able to achieve with traditional phone systems. In addition to providing comparable or even greater call quality, these services will also be less costly than traditional commercial phone systems, which can be an added benefit.